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Our Guarantee

You are completely protected by our no-risk, “100% Satisfaction – Clear & Simple” Guarantee. If you are not completely satisfied for any reason — simply return the unused portion for a full refund minus a $5 per bottle charge to cover our shipping cost, packaging & handling expenses.

Clear and Simple!

 

10 Ways We Guarantee That SlenderWeigh®

             Supplements Are The Best Money Can Buy               

I’m sure you’ve heard of vitamins, herbs, and other nutritional products that flunked lab tests.

Here at SlenderWeigh®, we make sure that NEVER happens.

In fact, our manufacturing process guarantees purity, potency and quality 10 different ways:

1.      We only use suppliers that are highly respected in the industry.

2.      We only use ingredients that are shown to be effective in scientific studies.

3.      Our ingredients are included at levels consistent with the amounts used in those studies.

4.      We use no artificial colors, artificial binders, artificial fillers, or artificial preservatives. We use non-GMO sources whenever available.

5.      Every supplier is qualified by testing three consecutive lots of material. The material is assayed for purity and screened for pathogens like mold, yeast, staph, and salmonella.

6.      Every batch of every ingredient is identity tested using FTIR spectrometers and compared to a purity index.

7.      Our manufacturing processes conform with U.S. FDA Good Manufacturing Practices (cGMPs), and standards set by the U.S. Pharmacopeia, and other regulatory agencies.

8.      Every batch of product undergoes rigorous disintegration tests in conformance with USP guidelines to ensure optimal breakdown in the stomach and intestines so that ingredients are available for proper absorption.

9.      Every step of our manufacturing process is double or triple-checked and signed off by a quality control officer to ensure accuracy, purity, and potency.

10.  Every bottle is immediately safety sealed for lasting freshness and potency. And each bottle is marked with an expiration date.

For you, that means the best quality possible. In fact, we guarantee it. If you are ever dissatisfied with one of our products for any reason whatsoever, simply return the empty/half empty or unopened bottle(s) and we'll refund every penny you paid minus our shipping cost incurred.

 

   Returns & Exchanges Directions:

If you are unsatisfied with the product you have received, we will be glad to assist you with an exchange or refund. Returns or exchanges must be made within 30 days of the original purchase shipping date. For full refund of product cost, minus a $5 per bottle charge for our shipping cost, packaging & handling expenses, please return any unused portion/opened bottles in its original bottle or any unopened bottles to the address below. For exchanges only, product must be unused/unopened (seal not broken).Return/Exchange Merchandise Authorization (RMA) number is required for all returns. RMA requests must be submitted by the customer via “My Account” section by logging into your account and clicking on “Completed Orders” and following the instructions for returns.

If you did not create an account upon checkout, please email us at service@slenderweigh.com to let us know you are requesting a RMA number. Please include your order number located on your invoice that was sent with your order as well as on your email confirmation of your order. A customer service representative will e-mail you back with further information.

No refunds or exchanges will be made after 30 days of the original purchase shipping date.

Authorized refunds will be made for the original invoice price of the item; shipping and handling cost is NOT refundable. Exchanges will require additional shipping expenses. The customer will be responsible for ALL costs involved in returning and/or re-shipping the product. Returns must be shipped properly packaged, in a hard box. It is the customer’s responsibility to insure the return package – we are not liable for lost or damaged merchandise.

All refunds and exchanges will be processed within 1-2 weeks of receipt.

Package Refusal:

If a customer refuses (does not accept) the package, the customer will be billed the return fee assessed by the shipping company. By not accepting the package, customer is refusing to comply with the company policies and will not be entitled to any refund(s) or reimbursement(s). Prior to sending your package back, please request a Return Merchandise Authorization number.

SHIP YOUR RETURN TO THE FOLLOWING ADDRESS:

SlenderWeigh Returns

2133 Upton Dr

Suite 126-115

Virginia Beach, VA 23454

 

Contact Us

Call Us: (347) 796-1985
International customers should call +1-347-796-1985

 

Email Us:
service@slenderweigh.com

Write Us:
Our address is:
SlenderWeigh

2133 Upton Dr

Suite 126-115

Virginia Beach, VA 23454


USA

You can also conveniently use the contact form below:


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